Salesforce is the innovative company behind the world’s #1 CRM(Customer Relationship Management) platform based in San Francisco, California. It is cloud-based, So Can Focus on Business, Not Infrastructure. With Salesforce, IT teams and internal users can focus on business apps, not infrastructure and data management. Build, test, and deploy quickly, then scale with ease. Get automatic upgrades for your apps with three releases a year. Salesforce.com’s customer relationship management (CRM) service is broken down into several broad categories: Sales Cloud, Service Cloud, Data Cloud, Marketing Cloud, Community Cloud, Analytics Cloud, App Cloud and IoT.

Salesforce is an extensible platform with several options available to the users to build their own apps into the system. Force.com platform enables users to create your own database schema, workflows and automations on top of their CRM using the custom development tools including Apex, Visualforce etc. We specialize in the custom development features of Salesforce which may be needed for a specific business case or as a complete new application. AppExchange is an enterprise application marketplace which is booming with thousands of apps which are developed by the companies for business. We are specialize in building AppExchange apps and understand the security protocols, coding standards and other performance basics to get an app over to AppExchange. Try us out next time when you have custom development needs and you will not be disappointed.

Salesforce’s Sales Cloud is a fully customizable product that put all the customer data together in an integrated platform that incorporates marketing, customer service, lead generation, sales, business analytics and provides access to thousands of applications through the AppExchange. The platform is provided as SaaS ( Software as a Service ) with support for customizing it as per the required business process. Salesforce.com offers five types ( licenses ) of Sales Cloud on a per-user, per month basis,Which are : Group, Professional, Enterprise, Unlimited and Performance. Every Sales Cloud implementation is unique and We provides the necessary tools, resources and expertise to get it right for you to boost the productivity, increase the revenue and enhance the visibility of your business. And If we use Sales cloud to manage contact and sales activities we can increase win rates by 29%, boost rep productivity 32% and get 44% more accurate forecasts.

Salesforce’s Sales Cloud is a fully customizable product that put all the customer data together in an integrated platform that incorporates marketing, customer service, lead generation, sales, business analytics and provides access to thousands of applications through the AppExchange. The platform is provided as SaaS ( Software as a Service ) with support for customizing it as per the required business process. Salesforce.com offers five types ( licenses ) of Sales Cloud on a per-user, per month basis,Which are : Group, Professional, Enterprise, Unlimited and Performance. Every Sales Cloud implementation is unique and We provides the necessary tools, resources and expertise to get it right for you to boost the productivity, increase the revenue and enhance the visibility of your business.And If we use Sales cloud to manage contact and sales activities we can increase win rates by 29%, boost rep productivity 32% and get 44% more accurate forecasts.

Salesforce’s Service Cloud is a powerful customer service solution that is designed to promote more effective and productive customer service activities. Service Cloud works to unify and optimize the agent experience, allowing users to manage cases faster and from any device so you can make customers happy with the CRM support solution they expect. From the Service Cloud Console, agents can manage all active cases. With the Communities tool, customers can help themselves and others with self-service capabilities. Additional Service Cloud capabilities include a Knowledge module, where both agents and customers alike can search for the answers they need. Chatter is a friendly agent collaboration tool that allows for issue escalations, and Social Service integrates the increasingly critical social media channels directly into the customer service experience. We can help you to find and utilize the right Service cloud tools for you which can be further customized as per your needs.